To provide excellent ongoing communication with dental offices, there is a variety of features such as online prescriptions, pickup requests, case status reports, email notifications, direct emails to the dental office, reports and forms, doctor’s preferences by work center and item, case planning, scanning of prescriptions and other case documents including graphics sent by the doctor with easy retrieval of these, and case histories.
Its Customer Center lets you focus on one customer at a time to review and maintain a complete look at each doctor’s activities, preferences, requests.
The date feature of the Customer Center also provides a quick look by date or date range for customer activity logs, alerts, cases and case communications so that you can fulfill promises, perform follow-ups and stay organized and thorough in your communications with your customers.
In summary, by customer or by date, you can easily access:
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Activity Logs
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Alerts
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Cases
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Case Communications
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Case Histories
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Case Plans
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Documents
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Emails
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Images
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Pickup Requests
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Preferences
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Reports
Support for Business Development, Customer Service, Marketing
"It's been a big help! This (DQB) is a very good program."
Ken Ireland
Precise Dental Works
Oklahoma, USA